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Please Read Carefully: Registering or using kig time means you agree to this Privacy Policy. If you do not agree, please do not use the platform.
Kig time ("we", "our") gives highest priority to your privacy. This Privacy Policy explains what information we collect when you use the kig time website or mobile app, how we use that information, and how we keep it secure.
We believe transparency is the foundation of trust. So we're saying it plainly — no legal jargon, no hidden agendas. Everything you have a right to know is written clearly on this page.
This policy is built in accordance with international data protection standards (GDPR-inspired principles) and Curacao eGaming license requirements. Our goal: keep you even safer than you feel.
Kig time only collects the information needed to run the platform effectively and keep you safe. The types of data and their purposes are outlined below:
| Type of information |
Example |
Mandatory? |
Purpose |
| Identity information |
Name, date of birth, NID number |
Yes |
KYC verification, age confirmation |
| Contact information |
Mobile number, email |
Yes |
Account verification, notifications |
| Payment information |
BKash/Nagad number, bank details |
Yes |
Processing Transactions |
| Device Information |
IP address, browser, OS |
Automatic |
Security, fraud prevention |
| Gaming activity |
Betting history, win/loss records |
Automatic |
Service improvement, responsible gaming |
| Location information |
Country (IP-based) |
Automatic |
Legal compliance, geo-restrictions |
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Important: We never store your complete payment card details. Payments are processed directly through secure payment gateways.
Kig time collects information through various means, always with your knowledge and consent.
- Directly from you: During registration, KYC form completion, contacting support, or participating in surveys.
- Automatically: While you use the platform, device and browsing data is collected via cookies, log files, and analytics tools.
- From third parties: Payment providers (bKash, Nagad) share necessary transaction data. KYC-related information is received from identity verification services.
- From public sources: Publicly available information may be used when required by legal obligations or fraud prevention.
Kig time uses your information only for the purposes below. Information is never used for any additional or unrelated purposes.
- Account Management: Registration, login, KYC verification, and ensuring account security.
- Payment processing: Processing deposits and withdrawals securely.
- Service Improvement: Analyze your gaming habits to suggest better games and offers.
- Contact: Send important updates, transaction confirmations, and promotional messages.
- Fraud Prevention: To detect unusual activity and keep your account secure.
- Legal Compliance: To comply with AML (Anti-Money Laundering) and other legal obligations.
- Responsible Gaming: Detect excessive gaming and intervene when necessary.
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If you do not wish to receive promotional emails, you can unsubscribe at any time. This will not affect your account.
Kig time never sells your personal data. In limited circumstances, necessary information may be shared with trusted partners — always in your best interest.
- Payment providers: Minimal information is shared with bKash, Nagad, Rocket, and banks solely to process your transactions.
- KYC Services: Information is shared with licensed verification agencies for identity verification.
- Technology partners: Cloud hosting and security software providers may process data, but are bound by strict confidentiality agreements.
- Legal authorities: Providing information in response to court orders or lawful government requests is legally mandatory.
- Fraud prevention agencies: In cases of fraud or money laundering detection, relevant authorities may be notified.
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We never: We do not sell or share your information with advertisers, data brokers, or for any other commercial purposes.
Kig time uses industry-leading security technology to protect your information. Our security measures are layered so that if one fails, others continue to provide protection.
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SSL 256-bit Encryption
All data transmitted between your browser and our servers is protected with bank-grade encryption.
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Firewall & DDoS protection
Advanced firewall systems protect the platform from cyber attacks.
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Two-Factor Authentication (2FA)
Add an extra layer of security via mobile OTP or an authenticator app.
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24/7 security monitoring
Our security team monitors the platform 24/7 to detect any unusual activity.
- Our data centres are ISO 27001 certified and located in physically secure facilities.
- Regular third-party security audits and penetration testing are conducted.
- Your account is automatically locked and you are alerted upon suspicious login attempts.
Cookies are small text files stored in your browser. kig time uses cookies to enhance your experience and keep the platform secure.
| Cookie types |
Purpose |
Duration |
Can it be disabled? |
| Required |
Login sessions, security tokens |
Upon Session End |
No (essential) |
| Analytics |
Understanding user behaviour, game preferences |
1 year |
Yes |
| Preferences |
Language, theme & interface preferences |
6 months |
Yes |
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You can control or delete cookies at any time from your browser settings. However, disabling essential cookies may affect some features.
At kig time, you have full control over your data. You can exercise the rights listed below at any time.
Right to Access
You can request to know what information we hold about you.
Right to Rectification
You can request corrections to inaccurate or outdated information.
Right to Deletion
You can request deletion of your data under specific circumstances.
Right to Restrict Processing
You can request to restrict the use of your information for certain purposes.
Right to Data Portability
You can request to download your information in a standard format.
Right to object
You can object to your data being used for marketing or profiling purposes.
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To exercise these rights support@kigtime.comvia email. We will respond within 30 working days.
Kig time retains your data only for as long as necessary. Data is kept while your account is active — even after closure, certain data may be held for legal compliance.
Account Active
Full information retained
All data is retained from the time your account is opened until it is closed.
1 year after account closure
For dispute resolution
Data is retained even after account closure to resolve any disputes or complaints that may arise.
5 years after closure
Legal & financial information
Transaction and KYC data are retained for 5 years due to AML and financial regulatory obligations.
After 5 years
Permanent Deletion
Once the legal retention period expires, data is securely and permanently deleted.
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Strictly prohibited: kig time is not for anyone under 18. We do not knowingly collect any information from minors. If a minor's account is identified, it will be immediately closed and data deleted.
If parents suspect their minor child is using kig time, please contact support@kigtime.com. We will take immediate action.
Kig time may update this Privacy Policy as needed. You will be notified in advance via email or through the platform for any significant changes.
- Notice will be provided at least 7 days before policy changes take effect.
- Continued use of the platform after changes constitutes acceptance of the new policy.
- The latest update date will always be visible at the top of this page.
Last update to this document
1 January 2026 — Version 2.4. Next review: July 2026.
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